Returns Policy

Thanks for shopping at Home Office Equipment UK. If you are not entirely satisfied with your purchase, we’re here to help.

Returns
You have 30 calendar days to return an item from the date you received it.

To be eligible for a return:

  • Your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
  • Refunds
  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within 14 days, depending on your card issuer’s policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us.

Fortuna Power Systems Ltd T/A Home Office Equipment
1 Woodmere Croft
Basingstoke
Hampshire
RG22 5HB

Phone: 0208 638 8865
Email: info@homeofficeequipment.uk

Contact Information
Fortuna Power Systems Ltd
Basingstoke, Hampshire, RG22 5HB
Tel: 0208 638 8865E-mail us - Click here
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100% UK owned and run.  We pay UK taxes and VAT and are based in England. This site is owned and operated by Fortuna Power Systems Ltd - Founded 1994.
Business Customers
If you are a UK registered company, charity, Government, NHS or Educational Establishment and have been trading for more than 24 months we typically grant an immediate credit account with payment terms of 30 days from date of invoice.
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